Shipping Rate

All our goods and services are shipped by City Link , Pos Laju Malaysia & Pos Ekspress. We have a 99.9% successful delivery rate with this 3rd party service provider.

We do not accept repsonsibility for inconveniance caused by late or non delivery of goods. Our tracking processes will be implemented 1 week after normal delivery period if your item does not arrive.

Customer service representatives are available Monday - Sunday 8:00am to 12:00am  respond to email during those hours.
 
Free shipping is applicable for order above RM 200 in a single transaction/receipt.
 

All International/Foreign orders are subject to local taxes payable upon receipt of order and are the responsibility of the recipient. 


Please see the table below for our standard shipping charges between Malaysia.

City Link Express
 1.Within Same City RM10 ( Selangor, Kuala Lumpur) (1st 5kg)
 2.Within Peninsular Malaysia RM10* (1st 5kg)
 3.Between Peninsular and Sarawak RM15* (1st kg)
 4.Between Peninsular and Sabah RM15*(1st Kg)
Note: every additonal kg will be charge at RM2 per kg (for Peninsular Malaysia ) RM 15per kg (for sabah & sarawak)

Domestic Poslaju (EMS) Delivery Standard (1st 500gms)
 1.Within Same City RM7* ( Selangor, Kuala Lumpur)
 2.Within Peninsular Malaysia RM8*
 3.Between Peninsular and Sarawak RM9*
 4.Between Peninsular and Sabah RM9*

Pos Express (Maximum 1kg)
 1. Within Peninsular Malaysia/ Sabah/ Sarawak RM3.50 (250 gm), RM4.50 (500gm), RM6 (750gm), RM7 (1kg) 


Standard delivery time is 2-3 working days once the payment is made and confirmed. Orders that are placed on weekends or Malaysia public holidays will be then processed on the following working day. If all items ordered are in stock, Lovey Boutique Collection shall send out the order on the next working day to the address you registered with us.


When payment transaction is succeeded, a Shipping Tracking Number will be sent to you. Any delay of the shipment or goods are out of stocks will be notified through email or sms.


Please provide the address where someone will be at home to receive the products, otherwise, you will be informed to collect your parcel from the nearest main post office.


All items are new and in good condition before shipping. Kindly note that Lovey Boutique Collection are not responsible for any loss or damages incurred during shipping.


Customer shall pay for the shipping fees again if shipping was returned due to incorrect address provided by customer.


NOTE: Calculations of the delivery day is from the date of the payment made, not order date.


ORDER TRACKING

In order to track your shipment status, please go to www.poslaju.com.my/emstrack/ by key in your PosLaju tracking # that we have sent to you.
 
For Pos Ekspress, please go to http://www.pos.com.my/V1/main2.asp?c=/v1/TrackTrace/PosEkspres/first1.asp by key in your tracking number.


Thank You